Privacy Policy

Last Updated: June 29, 2026

1. Information We Collect

We collect personal information necessary to provide our services, including Name, Email Address, and Phone Number.

Billing & Payments

Billing information is processed securely by our payment partners; we do not store full credit card details on our servers.

Verification Documents

We collect copies of identification/passports and driving licenses strictly for vehicle rental verification.

2. How We Use Your Information

• To process bookings and confirm reservations.
• To communicate with you regarding your rental.
• To improve our website and services.
• To prevent fraud and comply with legal obligations.

3. Information Sharing

We DO NOT sell your data to third parties. We only share information with:

• The specific vendors providing the vehicle you booked.
• Our payment processor to facilitate transactions.
• Law enforcement if required by Indonesian law.

4. Data Security & Your Rights

We implement reasonable technical measures to protect your personal data against unauthorized access, alteration, or destruction. You have the right to request access to, correction, or deletion of your personal data by contacting our support team.

5. Contact Us

For data requests or privacy concerns, please contact our Data Privacy Officer at balihub.id@gmail.com.